Maintenance requests
Sort supplied requests by property, date and stated issue; prepare a list of details the team may need to check.
Northcote for property teams
Explore the possibilities. Teach Northcote your way of working.
Give Northcote the regular administration behind your properties, from maintenance records to viewing packs. Show it your process and give your team prepared work to check.
These examples are starting points. Tell us what your team does, show us the steps and explain where judgement is needed. We shape the work around your guidance.
Show us the workSort supplied requests by property, date and stated issue; prepare a list of details the team may need to check.
Bring agreed viewing details together and prepare reminder drafts or a follow-up list for a person to review.
Update a supplied tracker from approved notes and records, then flag missing or conflicting details.
Requests, viewing notes, property records and written role instructions.
Organise information, prepare draft updates and flag gaps against the agreed steps.
A structured request list, draft reminders and an updated tracker for review.
Share the role’s written steps, the records it may use and examples of a good update. Review Northcote’s suggested approach, correct it and agree which items need a person’s judgement.
Tell us what keeps your team busy and what you would like taken off their hands.
We agree the work and the price, then set Northcote up around your process.