You set the boundaries
Set the boundaries for each responsibility, including what it can change and when it must stop.
How it works
Northcote works directly through your applications' screens, including software without an API. Show it your process, what a good result looks like and when to ask for help. The instructions stay with the job.
Getting started
Start with one responsibility. We help establish the process, confirm the software is suitable and agree the work before it begins.
Tell us what needs doing, where it happens and what the finished result should be.
Share the screens and talk through a real example. Explain the awkward parts of your software and what to do when the usual process does not fit. Northcote asks questions to fill in the gaps.
Agree the work, permissions and fixed fee. Define what the result should include and which exceptions need you. Approved changes to the process are kept for next time.
From demonstration to a reusable process
Show the screens, provide instructions and share examples of a good result. Explain which source takes priority, what ordinary variations look like and which exceptions should come back to you.
“Use our group account mapping. If a new account appears, ask us where it belongs and remember the answer. For any significant movement against budget, find the supporting records.”
Your process. Your controls.
You decide what Northcote may read and change, what a correct result looks like and when it should ask for help. The aim is to hand over the routine work without approving every click.
Set the boundaries for each responsibility, including what it can change and when it must stop.
Keep source records, working instructions and checks alongside the output, so a reviewer can follow the work.
Teach the normal process once. Define which unusual cases need your attention, rather than approving every click.
In this example, Northcote prepares the group reporting pack using your agreed rules. New accounting decisions and journal approvals stay with your finance team.
Keep the knowledge in your business
A useful process records more than a sequence of clicks. It captures where the information comes from, which decisions matter and what to do when something does not look right.
Illustrative month-end process
Missing information and unfamiliar accounts follow their own route, then rejoin the work.
Gather period data from the ledger, browser-based systems and workbooks.
Record sources and continue.
Identify and request it; record the source when supplied.
Apply your approved account mappings.
Use the approved mapping.
Request the mapping; retain the approved answer.
Apply the agreed currency, elimination and adjustment rules.
Assemble the report and record checks.
Retrieve records, draft an explanation and flag decisions for your review.
Source evidence, working schedules, checks and review notes. Approved decisions are retained for next month.
Instructions, examples and approved corrections stay with the job. The next person does not have to start again or rely on someone remembering how it was done.
Record what each job needs and who uses its output. Over time, the work your team documents becomes a clearer picture of its processes, exceptions and handovers.
We discuss your systems, the time the work takes and what you need back. We confirm application suitability and the setup needed, agree the responsibility and quote a fixed fee.
Keep track of what has been prepared, the evidence behind it and the decisions that need you. Approved instructions and corrections give the next run a better starting point.
Just ask Northcote
Tell us about the responsibility, the software and what a good result looks like. We will discuss the fit, agree the work and quote a fixed fee.
Tell us about the workEmail us to start the conversation.